Community Cloud
Implementation Services
We help you build vibrant communities that foster collaboration among customers, partners, and employees. Our services include:
- Custom Community Development – Designing and implementing that reflect your brand identity and meet specific community needs. Customize the community using LWC.
- Security Model Configuration – Establishing robust security settings to protect sensitive information and manage user permissions effectively.
- User Experience Optimization – Enhancing the community interface to provide an intuitive and seamless user experience.
- Integration with Salesforce Data – Connecting community platforms with your Salesforce CRM to enable real-time data sharing and collaboration.
- Mobile Accessibility – Ensuring that communities are fully responsive and accessible on various mobile devices.
- Performance Analytics – Implementing tools to monitor community engagement and gather insights for continuous improvement.
Customer Community
This is self-service portal. Customers can login to community and find answers for their issues from knowledge articles. If customer did not find the relevant information from knowledge base then, Customers can create a Case from Community or connect with agent using Live Agent feature. Customers can also use community to collaborate and get answers faster and easily.
Customers can track their cases and get updates and notifications through community. this will save time and effort and enhance overall experience of the customer. Community helps and increase productivity of your organization by reducing the number of support calls, ensure faster resolution of cases, and ultimately enhances the KPIs of the employees.
Partner Community
Partner Community enable easy collaboration with your channel partners, close deals faster, share information and make a healthy relation. this will result improve and streamline sales cycle. this will set our sales teams and re-sellers collaborate and access important company data that will help to close more deals.
We at Kitaracloud offers scalable and robust solution to implementation of Partner and Customer Communities. We configure, customize, develop, integrate with any other system or social media and build your community using lightning components. Our expert team also helps you to migrate legacy systems to the cloud community platform. We also help you to migrate existing Customer and Partner Portal to Salesforce latest Communities.
Looking for an experienced
Salesforce team?
Featured Services
Boost Your Business
By Community
Identify Correct Community
We analyse your requirement and provide suggestion to you to select which type of community suitable for your business.
Suggest License
Our community expert team provides tailored suggestions to choose which Salesforce community license is best for your business requirements.
Configure SSO
Our community expert team configures SSO with secure, seamless logins that are authenticated by specialized, trusted, and highly reliable third parties.
User interactive design
Our certified team designs and develops scalable communities with Lightning technology, delivering a flexible and excellent user experience.
